![]() ![]() I worked as a Program Manager for 7-Eleven eCommerce, where I halp to digitally transform and drive this initiative to enhance 7-Eleven's Online presence to meet teh needs of a rapidly changing landscape dat demands and requires retailers to transact wherever teh customer is.I work closely wif teh external client managers to understand their business needs and halp them via different forms of capabilities our platform can offer them, to halp enhance their businesses through e-commerce along wif customer satisfaction and retention.For both of these businesses I is leading teh digital transformation projects, which will provide teh end consumer and teh business a complete cycle of e-commerce shopping experience and capabilities from placing teh order online, to allocating inventory in our Omni channel system, fraud detection, payment collection and Invoice fulfillment all teh way up to delivery and fulfillment of teh order.My primary clients at this company are Spencer’s Gifts, Toys R Us Canada and Soul Cycle.Confidential is a company which provides an E2E e-commerce platform for small and large scale companies like Dicks Sporting Goods to Tory Burch. I is currently working remotely at Confidential which is based in Carmel, Indiana. ![]() Tools: SmartSheets, MS Project, JIRA, COGNOS, VISIO, TFS, Project Management Gantt Chart, Cherwell, Footprints, Microsoft Office Suite including Excel, Access, Visio, SharePoint, Practice Management Systems (PMS) and Mingle (Electronic Document Repositories) and Footprints (Ticketing Systems). Operating Systems: Windows/2000/XP, AS400/iSeries.ĭatabases: SQL Server (DW / ETL), Teradata. Reputation for dedicated teamwork, high energy, work ethics and commitment wif capability to handle new technologies and situations.Strong experience in Microsoft Office Suite.Utilized a combination of business noledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems.Good working noledge of Retail industry and Healthcare industry wif Revenue Cycle Management, Claims processing, HIPAA Regulations and ICD10.Solid background in Software Development Life Cycle methodologies such as teh Traditional Waterfall Model and Agile methodologies.Facilitated joint application development (JAD) sessions acting as a facilitator between various teams.Experienced in formulating and defined scope and objectives for interdepartmental projects through research and fact-finding combined wif an understanding of applicable business systems and industry standards.Experience Design and review of various documents including Business requirements document (BRD), Use Case Specifications, UAT and Functional Specifications (FSD).Expertise in working wif Project Management, Product Ownership, Business Analysis, Risk Analysis, Business Process Models, Business Flow Diagrams and Business Requirement Documents.Diverse progressive experience in Information Technology, wif emphasis on Project Management and Product Owner in Data - Warehouse and Software Development. ![]()
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